Privacy Policy

1. Introduction

At Rankster, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you use our services. By accessing and using Rankster, you agree to the collection and use of your information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information from you when you interact with our services, including but not limited to:

  • Contact Information: such as your name, email address, phone number, and billing address.
  • Account Information: such as username, password, and other details related to your account.
  • Payment Information: such as credit card details and other payment-related information.
  • Communications: any information you provide when you contact our support team or communicate with us in any other way.

2.2 Usage Data

We may also collect information on how our services are accessed and used, including:

  • Device Information: such as your IP address, browser type, operating system, and device identifiers.
  • Usage Information: such as pages viewed, time spent on our site, clicks, and other interactions with our services.
  • Cookies and Tracking Technologies: we use cookies and similar technologies to collect and track information about your activity on our site.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Improve Our Services: We use your personal information to provide the services you request, process payments, and improve our platform’s functionality.
  • To Communicate with You: We may use your contact information to send you updates, notifications, and other communications related to your account or our services.
  • To Personalize Your Experience: We may use your data to tailor our services to your preferences and improve your overall experience with Rankster.
  • To Process Payments: We use payment information to process transactions and manage your subscription or service fees.
  • To Ensure Security: We use your information to detect, prevent, and address fraud, security issues, and illegal activities.
  • To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with third parties under the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as payment processors, hosting providers, and analytics services. These providers are obligated to protect your information and use it solely for the purposes we specify.
  • Legal Requirements: We may disclose your information if required by law or in response to a valid legal request, such as a subpoena or court order.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business or assets, your personal information may be transferred to the new owners or partners involved in the transaction.

5. Data Storage and Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

6. Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request that we correct any inaccuracies in your personal information.
  • Deletion: You can request that we delete your personal information, subject to certain legal or contractual obligations.
  • Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
  • Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or by contacting us directly.

To exercise any of these rights, please contact us using the information provided in the “Contact Information” section below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us understand your usage patterns, remember your preferences, and improve our services. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect the functionality of our website.

8. International Data Transfers

If you are located outside of Australia, please be aware that your personal information may be transferred to, stored, and processed in Australia or other countries where we operate. By using our services, you consent to such transfers in accordance with this Privacy Policy.

9. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will revise the “Last Updated” date at the bottom of this page. Your continued use of Rankster after any changes signifies your acceptance of the updated policy.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: support@rankster.ai

Last Updated: 27/08/2024